Privacy and Security Policy

1. Introduction

Welcome to 10Pines SRL! 10Pines is an SRL mainly dedicated to developing software and training people.

Our Privacy and Security Policy explains how we collect, store, process and share the information you provide to us. We recognise the importance of your privacy and are committed to protecting it.

This policy applies to all 10Pines websites: 10pines.com, academia.10pines.com, cultura.10pines.com and blog.10pines.com.

2. What information do we collect?

When you register for a course, we ask for your first and last name, email address, telephone number and the company you work for.

We may collect information that your browser sends when you visit our websites. This usage information may include IP address, browser type and version, pages visited, date and time of your visit, time spent on those pages, unique information, device identifiers and other diagnostic data.

We also use cookies to track your activity and improve our services. Cookies are files containing a small amount of data, which may include an anonymous unique identifier. They are sent to your browser by a website and stored on your device. You can set your browser to refuse them or to indicate when they are being sent.

3. Uses and purposes of information

We most commonly use your personal information in the following circumstances:

  • To send you relevant information about the course you have enrolled on (we will only use your telephone number if we need to contact you urgently about relevant course matters).
  • With your consent, to send you 10Pines news and information about relevant courses.
  • To gather analysis or valuable information to improve our service.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

4. Third-party services

10Pines may use automated mechanisms to process information and make decisions based on such processes. In such cases, 10Pines will take appropriate and necessary measures to protect your rights and provide you with the possibility of human intervention.

5. Disclosure of information

10Pines may disclose information to authorities and public bodies (whether administrative or judicial) to the extent necessary to comply with legally enforceable requirements, orders, and/or submissions.

6. Security

The security of your information is important to us. While no method of transmission or storage is 100% secure, we use all industry standards.

7. Links to other sites

Our websites may contain links to other websites that are not operated by us. If you click on a third party link, you will be taken to that third party's website. We strongly encourage you to review the privacy policies of each site you visit.

We have no control over, and are not responsible for, the content, privacy policies or practices of any third party sites or services.

8. Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Any such change will be notified by email and/or a prominent notice on our service before it becomes effective. The effective date will be posted at the top of this Privacy Policy.

We recommend that you check this Privacy Policy periodically for any changes.

9. Changes and contact information

You have the right to access, rectify and cancel any personal information that we hold about you. You can do this by sending an email to info@10pines.com or by post to 10Pines SRL (Avenida Alem 896, 6th floor, Buenos Aires, 1001, Argentina).